Reference

Terms and Conditions That Govern Your cbb66 Account

These terms set out what you agree to when you open and use a cbb66 account, including how deposits via bKash, Nagad, and Rocket are handled and what applies to your region.

Account eligibilitybKash, Nagad, Rocket payment rulesWithdrawal conditionsAccount suspension policyJurisdiction notice
cbb66 Terms and Conditions That Govern Your cbb66 Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries through the channels below. For payment disputes involving bKash, Nagad, or Rocket, include your transaction reference when you write in so we can resolve it faster.

Live Chat Open the chat window from your account dashboard. Our team reviews terms and account queries there and can escalate payment disputes on your behalf.
Email Support Write to our support address for formal terms queries or account-related complaints. Include your account ID and the relevant transaction reference for faster handling.
Help Centre Our help centre has a dedicated section on account rules, payment conditions, and what to do if your bKash or Nagad transaction is not reflected in your balance.
HOW WE OPERATE

How cbb66 Handles Your Account and Data

We hold account data only for as long as your account is active or as required by applicable law. You can request a copy of the data we hold on you, or ask us to close your account, by contacting support through live chat or email. All account access is protected by OTP verification tied to your registered mobile number — the same number you use for bKash or Nagad — so any login attempt from an unrecognised device triggers a fresh verification step.

Data Retention We keep your account records for the period required under applicable law. Once your account is closed and the retention period ends, personal data is deleted from active systems.
Account Security Every login is verified via OTP to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.
Your Rights You can request access to your account data, ask us to correct inaccurate records, or request account closure at any time by contacting our support team through live chat or email.
Payment Verification Withdrawals to bKash, Nagad, or Rocket go through an identity check against your registered account details before funds are released. This step protects your wallet from misdirected transfers.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account changes, and what happens if something goes wrong.

You must be of legal age in your jurisdiction and in a region where access is permitted under local law. Eligibility is your responsibility to confirm before registering.

Yes. All deposits and withdrawals through bKash, Nagad, and Rocket are covered by these terms alongside the individual wallet provider's own conditions. Both sets of rules apply.

We notify you through your registered account before any material update takes effect. Continuing to use your account after that notice means you accept the revised terms.

Contact our support team via live chat or email with your account ID. We will provide the data we hold on you within the timeframe required by applicable law in your region.

Raise it with support within 30 days of the transaction date and include your transaction reference. We will check the verification status and coordinate with the wallet provider if needed.

Yes. Request account closure through live chat or email. We retain records only for the period required by law, after which personal data is removed from our active systems.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.